We offer FREE delivery on a wide range of our products. We can then sort out the best way we can offer you a replacement. Any orders placed between Thursday and Friday will be delivered on the Monday following the weekend. In this highly unlikely event that your order is received damaged or faulty, all you need to do is contact us within 28 days of the item being dispatched to you and we will provide you with the relevant returns information. We can either by send out a replacement item to you or refund your account. Currently, we do not ship to territories outside of the EU. This will calculate the correct total for you - otherwise the extra EU postage fee will be added automatically after the checkout process is completed. Doing this will save you the surprise! We're working on a tracked postage solution for you and hope to resolve this as soon as possible, stay tuned!
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